FAQs

Use this booking engine link to view, modify, or cancel any reservation made online on our website. Simply click the “My Reservations” button in the top right corner. Please call hotel reservations at 800-542-7400 for assistance with reservations made directly with us by phone.

Please contact the customer service department at the website you used to make your reservation.

We have a 48-hour cancellation policy. Reservations cancelled less than 48 hours prior to arrival will be charged one night’s room plus taxes/fees.

Yes, a valid government-issued picture ID is required for check-in.

Yes.

No, a valid credit card is required upon check-in and will be authorized for the full amount of the stay plus $50 per day for incidentals. You may pay with cash AT CHECK OUT.

Kids 17 and under stay for free in existing bedding when accompanying an adult.

All rooms can accommodate pack and plays, and they are available through the front desk free of charge. We do have a limited number of rollaways available for an additional $35 fee per night (based on availability) and these may be accommodated in select rooms.

We have a very limited number of connecting rooms. Please contact us at 800-542-7400 for details. We do feature spacious suites perfect for families and extended stays.

Yes, we feature a variety of spacious suites for comfortable family, group, or extended stay travel. Please contact our sales department at 800-377-1177 if your stay exceeds 14 days to discuss extended stay rates.

Our Garden and Marina View Suites and Grand Marina Suites have kitchens equipped with a stove top, full size refrigerator, microwave, coffee maker, toaster, dishes, pots and pans and utensils.

Yes, we have accessible rooms. Some of these rooms include modified bath tubs with bars and added facility, and some include a roll-in shower. For more information on the accessible features of our hotel, please visit our Accessibility page or call 800-542-7400.

Yes, we do. A 24 hour early departure notice is required; otherwise a fee of one night’s room and tax will apply.

Yes. No show reservations are subject to one night’s room and tax.

Reservations for 5 or more rooms for the same stay dates are known as a “group booking”. These typically have different rates, availability structures, and deposit requirements than non-group reservations. For more information or to make a group booking, please email dos@halfmooninn.com.

Check-in time is from 4 pm, and check-out time is 11 am.

Check-in begins at 4pm. If you should arrive early, you are welcome to store your luggage with our staff until check-in time. Early check-in’s are based on availability on the day of arrival only. Check-out is at 11am. Late check-outs are based on availability on the day of departure only (fees may apply). Please be aware that during times of high occupancy, we cannot allow late departures.

There is no smoking anywhere on property (including in all guestrooms), except in designated smoking areas. Humphreys will assess a fee of $250 to guests who choose not to follow this policy.

Wireless internet access is available throughout the hotel and is available in all guest rooms.

High Speed WIFI is included in our $17 (plus tax) Half Moon Pass Fee.

Yes, we do have a fitness center with a treadmill, elliptical machine, bike and weight machine. The gym is open from 6 AM – 11 PM daily.

We have 1 hour bicycle rentals complimentary to our guests, any additional hours require a fee.

Our outdoor, heated pool and whirlpool spa are open from 8am-11pm daily.

Yes we have a brand new outdoor Oasis Pool Bar.  Learn more here!

No. However, we do feature an on-site massage facility. You can read our Spa Commitment. If you would like more info or to book an appointment please call 858-356-2SPA and they would be happy to assist.

Self-parking is available at a charge of $25 per night.

Humphreys Half Moon Inn offers a mandatory Half Moon Pass fee of $20.00 per day. It includes 20% off breakfast, 10% off lunch and dinner, bicycle rentals, high-speed wi-fi, waived cover charge at our lounge (waived fee excludes National Acts), and more.

Tickets can be purchased IN PERSON at Humphreys box office or on-line at Ticketmaster.

No.

No.

Directions to the hotel can be found on our Experience page.

The hotel is three miles from San Diego’s Lindbergh field – a short 10 minute drive.

No.

Please visit our Experience page for details.

No.

Yes. Humphreys is home to award-winning Humphreys SoCal Dining & Music and Humphreys Backstage LIVE.

View the Humphreys SoCal hours.

Room service is not available at this time

Take in sparkling marina views and topical breezes while you dine and take comfort in knowing that we have put the following measures in place:

• Conducting daily wellness checks to ensure our team members are healthy (no one works sick).
• Frequent sanitizing of high-contact areas.
• Hand sanitizers where possible to support frequent hand washing,
• Single use or digital menus and disposable condiments.
• Entire team wearing face coverings and gloves for safety.
• Limited seating capacity to maintain social distancing.
• Limited number of guests per party.

Please call us at 619-224-3411 and we would be happy to help you.

Please call us at 619-224-3411 and we would be happy to help you.